Our warranty and returns policy essentially consists of two periods:
We will try our best to control the products shipped in good quality to our customer.Please no dispute or claim, that will take more time for both of us to deal with some cases;
All DS / DSi Flash Cards, without exception, may be returned to us whatever the reason within 7 days after receiving your order. However, depending on the reason, we reserve the right to refuse to refund the shipping costs that will pay for sending the products back to us. Items should be returned in their original product packaging.
Your Attention: Placing an order on AK2i3DS.com implies that you are fully aware of these conditions and that you agree with them without reserve.
Almost all the products we sell on AK2i3DS are subject to a 3-months warranty. Only a few select products are not eligible to the 3-months warranty:
The products listed above do not benefit from the 3-months warranty but still fall under the 7-days return policy.
The conditions for returning a product are as follows:
Placing an order on AK2i3DS implies that you are fully aware of these conditions and that you agree with them without reserve.
Return & Exchange
We will try our best to control the products shipped in good quality to our customer.
30 days money back guarantee
1. Return and full refund
You may return any defective item within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
Customer need to send the products back to us, when we receive the products, we will refund full money to you.
You may return non-defective items within 7 days of purchase. (Less shipping charges and 5% restocking fee) If you took advantage of a "free" shipping offer you will be charged $7.95 (minimum) or actual shipping + 5% restocking fee for non defective returns.
Non-defective items returned up to 7 days will be charged a 5% restocking fee.
Non-defective items returned after 7 days and up to 30 days will be charged a 15% restocking fee.
Products with quality problem in 30 days of delivery can be returned for replaced.
Customer need to send the products back to us, when we receive the products, we will replace new ones and ship back.
We will pay shipping fees for the replaced products we ship to the customer.
For more information or any additional questions, please contact our customer support center.
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